Senior Account Manager - Campus Operations

I. Overview

Our vision is to be the leading edtech company that catalyzes the transformation of engineering colleges in India. We envision a future where every engineering student has access to a holistic and industry-relevant education that enhances their skills and employability.

Through our innovative approach, we aspire to empower students, bridging the gap between academia and industry, and shaping the next generation of highly skilled professionals who will contribute to the development of the nation.

If you're the kind of person who:

• Believes colleges can become launchpads for careers, not just classrooms
• Thinks solving challenges at scale is more exciting than running behind vanity metrics
• Wants to build meaningful relationships while influencing an entire campus culture
• Is not afraid to roll up sleeves, walk into a classroom, talk to students, fix things in real time-and maybe even solve a coding problem or two

…then this is not just a job. It's a mission. And we want you on board.

What you'll own:

Campus Ownership

• Be the face of byteXL at the campus-available, approachable, and action-oriented
• Live on-premises and be deeply embedded in the college ecosystem
• Walk the talk: embody byteXL's values in your day-to-day interactions

Learning Outcomes and Educator Enablement

• Observe classrooms, track platform usage, and provide meaningful feedback to educators
• Mentor educators to show up on time, in form, and with fire
• Build a culture of improvement: push for better delivery, better energy, and better outcomes
• Plan classes, optimize educator time, and ensure smooth classroom operations

Student Success and Mentorship

• Be a mentor, not a manager-talk to students, listen to their pain points, help them grow
• Analyze student performance data to identify gaps and fix them with help from central teams
• Spot the curious ones and guide them deeper into their learning journey
• Run student-focused events, coding challenges, and workshops in partnership with the industry

Stakeholder Management

• Own the relationship with college leadership-be it Deans, TPOs, or HODs
• Share governance reports, conduct reviews, and manage expectations with diplomacy and data
• Lead renewal discussions with confidence and clarity
• Represent byteXL in every dinner, conversation, and difficult moment

Strategic and Cultural Leadership

• Scout for better trainers and even future Account Managers
• Bring cultural change across the educator ecosystem-motivate, mentor, and mobilize
• Solve problems, improve processes, and leave things better than you found them
• Bring in emotional resilience-you'll need it-and stay curious through it all

What makes you a great fit

• 5-8 years of experience in account management, operations, or education strategy
• Strong interpersonal skills-you can inspire educators, earn student trust, and influence Deans
• Data-savvy-you're not a data scientist, but you know how to look at numbers and see stories
• You've run point on projects end-to-end and know what 24/7 accountability really feels like
• You're a doer, a thinker, and a storyteller-sometimes, all in the same conversation

Bonus points if you:

• Have experience in edtech or managing large-scale educational programs
• Have coached or mentored students before
• Can tell a compelling story-whether to a student, educator, or college board
• Have solved a few coding problems on our platform just for the fun of it
• Love pushing the limits of what's possible on campus

This isn't a desk job.

This is a boots-on-the-ground, impact-at-the-source, fix-things-that-matter kind of job.

Ready to lead the byteXL charge on campus?